Privacy Policy

At PrimeChatbot, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot services and visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name when you request a demo or contact us
• Usage Data: Information about how you interact with our website and chatbot services
• Technical Information: IP address, browser type, device information, and cookies
• Chat Data: Conversations and interactions with our AI chatbot for service improvement

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our AI chatbot services
• To process your requests and provide customer support
• To improve our products and services
• To send promotional communications (with your consent)
• To comply with legal obligations
• To protect against fraudulent activities

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your explicit consent
• Third parties in connection with a business transfer

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive a copy of your personal data
• Right to rectify inaccurate or incomplete data
• Right to erasure of your personal data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: